Async Chat helps you quickly find and use the features you need, without searching through menus or help docs. You can ask questions in plain language, and Async Chat will guide you to the right place or walk you through the next steps.
Whether you’re not sure where to start, can’t find a feature, or want to move faster, Async Chat is designed to keep you in flow.
How to Use Async Chat:
Log into your account and open the homepage.
Async Chat is available directly from the homepage.
Ask a question about what you want to do (for example:
“How do I add subtitles?” or “Where do I upload audio?”).
Follow the guidance - Async Chat will either:
Take you directly to the correct feature, or
Explain the exact steps you need to get started.
Ask follow-up questions if you need more help or clarification.
Async Chat removes guesswork and helps you get things done faster, even if you’re brand new.
💥 Tips & Tricks 💥
Ask naturally: You don’t need exact feature names - just describe what you want to do.
Use it to explore: If you’re unsure which tool to use, ask and get pointed in the right direction.
Great for onboarding: Not sure where to start? Ask Async Chat, and it will guide you step by step.